You can mail us anytime at mail@devs.bike. We're happy to help and answer all your enquiries.
how can we help you?
general enquiry
How can I get in touch with Devs?
What forms of payment do you accept?
We accept bank transfers to our Czech bank account or Visa, Mastercard etc to our Paypal account.
sales
What motorbikes are available?
We sell directly through this website. If you want to be informed when new motorbikes will be available for sale, please contact mail@devs.bike or follow us on Instagram or Facebook.
Do you sell outside Czechia?
No. We believe it's more sustainable to only sell locally.
Can I return my Devs motorbike?
You can return your motorcycle within 14 days of the day you received it, if it is in new and original condition. The shipping costs associated with returning the motorbike are at your own charge and the motorbike must be in its original packing and not exhibit any signs of usage. Alternatively, we will accept returns at our own discretion and apply a restocking fee of 15%.
services
What is Devs' warranty policy?
We give a two-year warranty on our motorbikes. Our sustainability pledge to continue to support them and keep them running for as long as possible.
maintenance
What maintenance is required?
An electric motorcycle requires no oil changes, fuel filters, spark plugs or emission checks. Instead we offer an annual Maintenance Inspection of your vehicle to check the battery and electronics systems and implement any available upgrades that improve your motorbike.
Do I have to be careful when I wash the motorbike?
We add silicon gel to all the electrical connections and there is not really any possibility of creating a shortcut. But still it is important to be careful not to allow water to collect in pools inside the motorbike which may cause corrosion. For this reason we do not recommend to use any hose with water jet. The better way is to use a cloth, soap (e.g. Jar) and a bucket of hot water. Our tip to polish the panels - use e.g. a furniture polish like Pronto. It's cheap and just as effective as specialist products.
legal
What licence do I need?
The Type 601 is in European vehicle class "L3e-A1" (like 125cc). It is possible to ride A1 with a B car licence in the Czech Republic. Other countries like Austria require a 1-day basic training course without test. It's best to contact your local driving authorities as rules can change. We require a minimum of 3 years road-registered experience by either car or motorbike.
What about insurance?
Basic insurance in the Czech Republic is included in the monthly fee. You should consider additional personal insurance.
Can I ride on the motorway?
Electric motorbikes can go on the motorways in Europe as long as they go fast enough to safely stay keep up in traffic. This means it would be OK, for example, to use our Type 601 if 90-100km/h suffices. Typically this is only urban motorways.
batteries
How do I charge?
Plug the charging cable into the bike's charger socket and the other end into any standard 120-240V household socket. Charging is completely automatic using custom electronic systems that will optimise the lifetime of the battery.
How long to charge the pack?
In the EU, it charges at a rate of 700W-1500W from a domestic 220-240v socket. The 7.2kWh pack will therefore charge from 0% to 100% in 4.5-9 hours. In other words, it's perfect for overnight charging. It is possible to charge a lot faster - even as quickly as 45 minutes with DC-DC charging - but generally we don't recommend this unless you believe it's essential because it shortens the life of the battery.
How do I know when to charge?
There is a meter in the instrument panel that reads just like a petrol gauge. If you are running low, a warning light will flash and we recommend you switch to the slowest mode. Electronics prevent over discharge.
Are the batteries safe?
The battery pack uses Li-ion cells (the same manufacturer's cells as used by Tesla). They are proven safe according to the legal regulations of UN R136 tests and recyclable with long lifetimes when properly operated.
How long does the pack last?
If looked after correctly, tests indicate a peak life of at least 1000 cycles over 10 years, which is in the range of approximately 150,000km - 200,000km. During this time, its capacity (and range) falls by around 20%, but of course it remains useable in the bike or maybe recycled. The pack contains electronic management systems and is maintenance free.